Privacy Policy

Last Updated: 01/12/2024

Welcome to VideoVox AI! We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our video comment management and analysis platform.

1. Information We Collect

To provide and improve our services, we collect the following types of information:

a. Account Information

When you register, we collect your email address and password. You may also choose to register and log in through third-party services (such as Google or Facebook). In such cases, we may receive basic information from these platforms, such as your email address, to create or link your VideoVox AI account.

b. Platform Data

• Video Comment Data: We access, store, and analyze comments based on your authorized connection with third-party platforms (e.g., YouTube, Vimeo).
• User-Authorized Permissions: To provide features such as comment management, auto-replies, and comment deletion, VideoVox AI may request authorization to access certain permissions on third-party platforms. We only access data within the permissions you have granted.

c. Analytics Information

We use analytics tools to collect information about your usage patterns within our platform, including pages visited, time spent, and features used. This data is anonymized to help us improve our services.

d. Device Information

We may collect information such as your IP address, device type, operating system, and browser type to ensure a secure and optimized experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision and Personalization: To provide, customize, and improve our comment management and analysis features.
• Customer Support: To resolve issues, respond to inquiries, and offer support.
• Data Security and Fraud Prevention: To monitor for suspicious activity and protect your data.
• Platform Improvement: To analyze and understand platform usage and improve our services.
• Marketing and Communication: To send updates, promotional content, and product information (with an option to opt-out).

3. Sharing Your Information

We may share your data with third parties in the following cases:

• Service Providers: We work with third-party providers (e.g., cloud services, analytics providers) to support our services.
• Authorized Third-Party Platforms: With your permission, we may share necessary information with the third-party platforms (e.g., YouTube, Facebook) you connect to enable comment management features.

4. Data Security

We take reasonable technical and administrative measures to protect your information from unauthorized access, use, or disclosure.

5. Your Rights

Depending on applicable law, you may have the right to access, correct, or delete your personal data. For any privacy-related inquiries, please contact us through the information provided below.

6. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business or legal requirements. We encourage you to review this policy periodically to stay informed of any updates.

Contact Us

If you have any questions or requests regarding privacy, please contact us at: videosvoxteam@gmail.com