Effective Date: 01/12/2024
Thank you for choosing VideosVox. To ensure we provide the best experience, please read and understand the following Terms and Conditions (“Terms”), which apply to your access and use of all services and features provided by VideosVox. By accessing or using our services, you agree to comply with these Terms.
1.1. “Services”: Refers to the video comment management, analytics, and interactive enhancement tools provided by VideosVox.
1.2. “User”: Refers to any individual or entity accessing or using the VideosVox services.
1.3. “Account”: Refers to the user’s personal or business account registered to access and use the services.
2.1. Account Registration: Users are required to register an account before using the Services. Users must provide accurate, complete information and keep their account information up-to-date.
2.2. Account Security: Users are responsible for maintaining the security of their account and should ensure their credentials are not shared. Any unauthorized use must be reported to VideosVox immediately.
2.3. Account Termination: VideosVox reserves the right to suspend or terminate user accounts at any time if violations of these Terms or misuse of the services are detected.
3.1. License: VideosVox grants users a non-exclusive, non-transferable license to use the services solely for comment management and analysis in compliance with these Terms.
3.2. Prohibited Actions: Users must not:
3.3. Automated Responses: The automated reply and interaction tools provided by VideosVox are intended for authorized platform use only. Users may not use these automation features for infringing or policy-violating purposes.
4.1. Data Privacy: VideosVox complies with applicable data protection laws to ensure the security of user data.
4.2. User Data Rights: Users retain ownership of their comment data. VideosVox will not use user data for unauthorized purposes.
4.3. Data Security: VideosVox implements reasonable security measures to protect user data but cannot guarantee absolute security of data transmission. Users acknowledge and accept the potential risks associated with using the services.
5.1. Service Fees: Some services provided by VideosVox are fee-based. Users must agree to pay the applicable fees prior to purchasing these services.
5.2. Billing and Payment: Users agree to pay all fees by the due date. Any billing discrepancies must be reported to VideosVox within 30 days of receipt.
5.3. Refund Policy: In cases where technical issues or other reasons prevent users from accessing the services, VideosVox may, at its discretion, issue partial or full refunds.
6.1. Ownership: VideosVox retains ownership and all intellectual property rights to the services and any related content. Users are not permitted to copy, distribute, modify, or resell content without prior written permission.
6.2. User Feedback: Any feedback, suggestions, or ideas provided by users will be treated as non-confidential, and VideosVox may use this feedback freely to improve services.
7.1. Services Provided “As Is”: The services are provided “as is,” and VideosVox makes no express or implied warranties regarding their suitability, availability, or fitness for a specific purpose.
7.2. Limitation of Liability: VideosVox is not liable for any indirect, incidental, special, or consequential damages arising from the user’s use or inability to use the services.
8.1. User Responsibility: Users agree to indemnify VideosVox for any losses, expenses, and costs arising from their violation of these Terms.
8.2. Force Majeure: VideosVox will not be liable for any failure to perform its obligations if such failure results from circumstances beyond its reasonable control.
9.1. Updates to Terms: VideosVox reserves the right to update these Terms at any time. The updated Terms will be posted on the VideosVox website. Continued use of the services constitutes acceptance of the new Terms.
10.1. Applicable Law: These Terms are governed by the laws of Singapore.
10.2. Dispute Resolution: Any disputes arising from these Terms will be resolved through amicable negotiation. If unresolved, both parties agree to submit to the jurisdiction of the courts of Singapore.
For questions regarding these Terms, please contact us:
Email: [email protected]
Thank you for using VideosVox!